Tuesday, February 5, 2013

stay connected

"It's about connections. I want to connect with people. I want to make them think, 'yeah, that's how I feel.' If I can do that, that's an accomplishment." - Carole King, Singer, Songwriter

Think about all of the things you feel a strong connection with. Personally, I think of the people and places that I've learned to love over the years. You might think of your family, friends, hometown, or maybe even your car. Each of us start to feel these strong connections mainly by building relationships and spending time. How do we stay connected though? 

We may think the most common ways to stay connected involve technology; phones, social networks, or email. Another way you might choose to stay connected is by sending letters or post cards. However, in my opinion, the most genuine way to stay connected to the people in your life is by understanding what is most important to them.

Make an effort to build a connection with each of your guests by learning and understanding what they feel is most important. Then, give them the means to stay connected to those things. Facilitating your guest's connections will set you apart. People will return to your property because they feel connected, even though they might be a million miles from home.